Privacy

Information on the collection of personal data

In the following we inform about the collection of personal data when using our website. Personal data are all data that can be related to you personally, e.g. name, address, e-mail addresses, user behaviour.1

The person responsible in accordance with Art. 4 Para. 7 of the EU Data Protection Basic Regulation (DSGVO) is merchfactory GmbH, Lucie Bolte Str. 2, 66793 Saarwellingen (see also our imprint).

As a rule, it is possible to use our website without providing personal data. As far as personal data is collected on our pages, this is always done on a voluntary basis, as far as possible.

When you contact us by e-mail or via a contact form, the data you provide (your e-mail address, your name and your telephone number, if applicable) will be stored by us in order to answer your questions. We delete the data arising in this connection after storage is no longer necessary or restrict processing if there are legal storage obligations.

If we use contracted service providers for individual functions of our offer, we will inform you in detail about the respective processes below. We will also state the specified criteria for the storage period.

Your rights

You have the following rights (Art. 12 ff. DSGVO) with regard to the personal data concerning you:

- Right to information,
- Right of correction or deletion,
- Right to restrict processing,
- Right to object to the processing,
- Right to data portability.

You also have the right to complain to a data protection supervisory authority about the processing of your personal data by us.

If you have given us your consent, you can revoke it at any time with effect for the future without affecting the lawfulness of the processing carried out on the basis of the consent until revocation.

Collection of personal data when visiting our website

Use of the website

When using the website for informational purposes only, i.e. if you do not register or otherwise provide us with information, we only collect the personal data that your browser sends to our server. If you wish to view our website, we collect the following data, which is technically necessary for us to display our website and to ensure stability and security (legal basis is Art. 6 para. 1 p. 1 lit. f DSGVO):

IP address, date and time of the request, time zone difference to Greenwich Mean Time (GMT), content of the request (specific page), access status/HTTP status code, amount of data transferred in each case, website from which the request comes, browser, operating system and its interface, language and version of the browser software.

Our legitimate interest follows from the above-mentioned purposes for data collection. Under no circumstances do we use the collected data for the purpose of drawing conclusions about your person.

Cookies

In addition to the data mentioned above, cookies are stored on your computer when you use our website. Cookies are small text files that are stored on your hard drive in accordance with the browser you are using and through which certain information is transmitted to the site that sets the cookie (in this case, by us). Cookies cannot execute programs or transfer viruses to your computer. They are used to make the Internet offer as a whole more user-friendly and effective.

Transient cookies are automatically deleted when you close the browser. These include in particular session cookies. These store a so-called session ID, with which various requests from your browser can be assigned to the common session. This enables your computer to be recognised when you return to our website. The session cookies are deleted when you log out or close the browser.

Persistent cookies are automatically deleted after a specified period of time, which may vary depending on the cookie. You can delete the cookies in the security settings of your browser at any time.

You can configure your browser settings according to your preferences and, for example, refuse to accept third-party cookies or all cookies. Please note that you may not be able to use all the functions of this website.

We use cookies to identify you for subsequent visits if you have an account with us. Otherwise you would have to log in again for each visit.

Use of our contact form

If you have any questions of any kind, we offer you the opportunity to contact us using a form provided on the website. It is necessary to provide a valid e-mail address so that we know who the enquiry comes from and can answer it. Further information can be provided voluntarily.

Data processing for the purpose of contacting us is carried out in accordance with Art. 6 Para. 1 S. 1 lit. a DSGVO on the basis of your voluntarily given consent.

The personal data collected by us for the use of the contact form will be automatically deleted after completion of the request you have made.

Passing on of data

Your personal data will not be transferred to third parties for purposes other than those stated in this privacy policy and the following.

We will only pass on your personal data to third parties if:

- you have given your express consent in accordance with Art. 6 Para. 1 S. 1 lit. a DSGVO
- the disclosure pursuant to Art. 6 para. 1 sentence 1 letter f DSGVO is necessary to protect our legitimate interests, in particular the assertion, exercise or defence of legal claims, and there is no reason to assume that you have an overriding interest worthy of protection in not disclosing your data,
- in the event that there is a legal obligation to pass on the data pursuant to Art. 6 para. 1 sentence 1 lit. c DSGVO, and
- this is legally permissible and required under Art. 6 para. 1 sentence 1 lit. b DSGVO for the processing of contractual relationships with you.
 
Analysis Tools

The tracking measures listed below and used by us are carried out on the basis of Art. 6 para. 1 sentence 1 lit. f DSGVO. With the tracking measures used, we want to ensure that our website is designed to meet the needs of our customers and is continuously optimised. On the other hand, we use the tracking measures to record the use of our website statistically and evaluate it for the purpose of optimising our offer for you. These interests are to be regarded as justified in the sense of the aforementioned regulation.

The respective data processing purposes and data categories can be taken from the corresponding tracking tools.
Google Analytics

For the purpose of designing our pages to meet your needs and continuously optimizing them, we use Google Analytics, a web analysis service of Google Inc. (https://www.google.de/intl/de/about/) (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; hereinafter "Google"). In this context, pseudonymised user profiles are created and cookies are used. The information generated by the cookie about your use of this website, such as browser type/version, operating system used, referrer URL (the previously visited page), host name of the accessing computer (IP address), time of server inquiry, is transferred to a Google server in the USA and stored there. The information is used to evaluate the use of the website, to compile reports on the website activities and to provide further services connected with the use of the website and the Internet for the purposes of market research and the design of these Internet pages in line with requirements. This information may also be transferred to third parties if required by law or if third parties process this data on our behalf. Under no circumstances will your IP address be merged with other Google data. The IP addresses are made anonymous, so that an assignment is not possible (IP masking).

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.

You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) and the processing of this data by Google by downloading and installing a browser add-on (https://tools.google.com/dlpage/gaoptout?hl=de).

As an alternative to the browser add-on, especially in the case of browsers on mobile devices, you can also prevent the collection by Google Analytics by clicking on this link. An opt-out cookie is set to prevent future collection of your information when you visit this website. The opt-out cookie is only valid in this browser and only for our website and is stored on your device. If you delete the cookies in this browser, you will need to set the opt-out cookie again.

You can find further information on data protection in connection with Google Analytics in the Google Analytics Help (https://support.google.com/analytics/answer/6004245?hl=de).

Data security

This site uses SSL encryption for security reasons and to protect the transmission of confidential content, such as the requests you send to us as site operator. You can recognise an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line. If the SSL encryption is activated, the data that you transmit to us cannot be read by third parties.

We also use suitable technical and organisational security measures to protect your data against accidental or deliberate manipulation, partial or complete loss, destruction or unauthorised access by third parties. Our security measures are continuously improved in line with technological developments.

We would like to point out that data transmission over the Internet (e.g. communication by e-mail) may be subject to security gaps. A complete protection of data against access by third parties is not possible.

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